Information Technology Services
UCOP IT Services
IT Staff Services
Access Management
Availability: UCOPValidation of users’ account credentials for business systems
Amazon Web Services
Availability: UCOPOn-demand computing resources and services hosted on Amazon’s public cloud
Data Services
Availability: UCOP and SystemwideCorporate data collection, retrieval, and reporting
Database Administration
Availability: UCOP and SystemwideSupport for development, QA, and production databases
Disaster Recovery
Availability: UCOPReal-time DR services for systems
Encryption Key and Certificate Management
AVAILABILITY: UCOPCryptographic Keys and Digital Certificate management
Middleware
Availability: UCOPInstallation, maintenance, and support of middleware technologies
Monitoring
Availability: UCOPMonitoring of system and application availability
Networking
Availability: UCOPNetwork services in UCOP facilities
Security Operations
Availability: UCOPSev 1 Incident Management
AVAILABILITY: UCOP AND SYSTEMWIDEManagement of Sev1 calls and incidents
Single Sign-on
Availability: UCOPInCommon Participant Operational Practices
Storage and Backup
Availability: UCOPDisk storage and data backup
System Administration
Availability: UCOPServer support for Windows and UNIX platforms
Vendor Management
Availability: UCOPVendor acquisition, engagement, performance monitoring, and contract management
Workload Automation / Managed File Transfers
AVAILABILITY: UCOP AND SYSTEMWIDEWorkload Automation (Control-M) and Managed File Transfers (MFT/GoAnywhere)