Zoom Audio, Video and Web Conferencing

Availability: UCOP

Service Description

Zoom is UCOP’s enterprise audio, video, and web conferencing platform. As part of our UCOP Zoom instance, each licensed user is provisioned with Zoom Meetings and Zoom Webinars supporting up to 1,000 participants per session. The Zoom landing page ucop.zoom.us is used to create new Zoom accounts, sign-in to existing Zoom accounts, join a Zoom meeting, host a Zoom instant meeting or access links to instructional resources.

For larger events, webinar capacity of up to 3,000 attendees can be made available to departments upon request for single, ad hoc events. If there is an ongoing need for large-scale webinars, departments may submit a request and the Telecommunications team will coordinate procurement and enablement, with associated costs passed through accordingly.

Zoom provides a robust, feature-rich collaboration experience, including capabilities such as breakout rooms, screen sharing, whiteboard and annotation tools, polling, scheduling and hosting delegation, participant chat, recording, and more. Participants can join using computer audio or telephone dial-in and access meetings from Windows, Mac, iOS, or Android devices.

How to Order
 Visit ucop.zoom.us and click on the “Create account” button or link.  Your UCOP computer login name and password are then used to create your personal Zoom account. Additional participant capacity for select Zoom meetings is reserved through Outlook calendar just as a room is reserved.

How to Request Support
 Support is available directly from Zoom by visiting the support.zoom.us website where keyword search, videos, guides, live webinar registration, live chat and telephone support is available 24/7.  Assistance can also be requested from the IT Service Desk via the Service Hub, by email at ServiceDesk@ucop.edu or by phone at 510-987-0457.

Eligibility
 All UCOP personnel may create an individual Zoom account.

Note: An individual Zoom account is needed to create or host Zoom meetings of your own but is not needed to attend someone else’s Zoom meetings.

Cost
 The cost of the service is covered by central IT funding.

Additional Information
 Additional information about Zoom may be found at ucop.zoom.us and zoom.us.

Policies and Guidelines