Improvements

Annual Accounting Close

We’ve improved the annual accounting close with the below staff-driven solutions:

  • Office Hours & Huddles: Open forums for real-time support and collaboration.
  • Unified Checklist: A single close checklist to guide all teams and improve visibility.
  • Identifying Pain Points: Tools like the fishbone diagram and 5 whys helped uncover and solve challenges.
  • Better Communication: Clearer roles, timelines, and stakeholder alignment.

Internal Purchasing Process

Working to optimize our internal purchasing process to create a clear process with well-defined steps to allow our team to effectively manage contracts and purchases.

  • Standardized Intake Form: Eliminated errors and rework, ensuring smoother handoffs.
  • Vendor SOW Guidelines: Improved accuracy, clarity, and consistency in documentation.
  • Clear Role Assignments and Timelines: Boosted ownership and minimized bottlenecks in the process.
  • Ongoing Touchpoints: Fostered open communication, greater visibility, and stronger collaboration among stakeholders.

Document Storage Systems

We improved our document storage practices by consolidating disparate systems into a unified, centralized location wherever possible.

  • Organized: We created a clear, consistent file structure for the department and migrated documents from multiple systems into a single, streamlined location.
  • Standardized: All teams adopted similar file structures, which made it easier to find documents and ensured every type of content had a clearly defined home.
  • Fresh: Centralizing content helped us better track existing knowledge and keep documentation accurate and up to date.
  • Empowered: Employees were trained on the tools and systems, and were empowered to create, share, update, and manage documentation to meet their evolving needs.