Computer Software

Availability: UCOP

Service Description
UCOP supports a standardized computing environment to control overall purchase and support costs. UCOP personnel receive a standard computing bundle, including hardware and software.

Departments also may purchase software not included in the standard computing bundle. They are encouraged to consult the IT Service Desk before purchase to ensure the item can be supported. Upon request, ITS provides a recommendation for which software will meet the business need, provides a quote, and installs the software.

How to Order
Use the Service Hub to request a software recommendation, a purchase quote, and/or installation; call (510) 987-0457; or email servicedesk@ucop.edu. Departments purchase nonstandard software for full price, using their normal purchasing procedures.

How to Request Support
Support is available M – F, 6:30 a.m. – 6:00 p.m. Request support through the Service Hub or by contacting the IT Service Desk at servicedesk@ucop.edu or (510) 987-0457.

Eligibility
The standard software is provided on all standard and nonstandard equipment. All UCOP departments may purchase nonstandard software.

Cost
The cost of standard computer software is covered by central IT funding. Nonstandard software is ordered through ITS and the expense is transferred to the department.