Email and Calendar

Service Description
UCOP provides Microsoft Outlook for an integrated email and calendar service. The Outlook calendar is also used to reserve UCOP conference rooms.

Outlook Web App (OWA) allows customers to use any Internet connection to access e-mail. The url to access OWA is owa.ucop.edu.

How to Order
Use the IT Service Hub to request an email and calendar account.

  • For new employees, the Human Resources department requests the account on behalf of the department. (Some departments do not use HR and instead directly request accounts for their new employees through the IT Service Hub. These departments are the Office of the General Counsel; Secretary of The Regents; California Digital Library; Ethics, Compliance & Audit; Lab Management; and UC Press.)
  • All departments directly request accounts for contractors through the IT Service Hub.

How to Request Support
Support is available M-F, 6:30 a.m. – 6:00 p.m. Request support through the IT Service Hub or by contacting the IT Service Desk.

Eligibility
An Outlook account is provided to all UCOP staff, contractors, and other associated personnel. When contractors receive a UCOP e-mail account, their email display name will be set up to include the word “contractor” so that the relationship to the University is clear to any e-mail recipient. For example: Mary Smith (Contractor).

Availability
24/7, except during planned outages

Cost
Departments pay a monthly technology infrastructure fee (TIF) per individual to cover a standard computing bundle, office phone, voicemail, and email access.

Additional Information
Information about using Outlook may be found in the IT Service Hub. Key search words include Outlook, OWA, calendar, conference room reservation.

Related Policy and Guidelines
Individuals granted permission to use UCOP communications resources must comply with policies governing the appropriate use of these resources: