Launch of UC San Diego's Payment Compass

UC San Diego has launched a new application, Payment Compass, aimed at changing the way Integrated Procure-to-Pay Solutions (IPPS) and its campus clients are engaging with payees. Payees include anyone who receives non-payroll payments or reimbursements like suppliers, guest lecturers, performers, or employees or affiliates traveling on behalf of the university. 

Currently in a pilot phase, Payment Compass offers payment status to both the payee and campus communities. Built in Salesforce, Payment Compass consolidates payment status and payment details from five different systems at UC San Diego to create a snapshot of all transactions related to a payee.  The goal is to create a more consolidated and streamlined experience for all users.

The first phase of Payment Compass allows users to check the status of payments including the ability to track invoices and where they are in the approval process and view details of any payments that have been issued.  Payees can also see answers to frequently asked questions, submit questions to IPPS staff, and maintain a list of company contacts.  

Future phases will expand the scope of Payment Compass to include integration with our help desk customer relationship management platform to give payees one location for inquiries, as well as registration and account management.

If you have questions about the new tool, please contact Nikki Giaquinta ngiaquinta@ucsd.edu.