Exercising Influence

More and more, managers find themselves having to affect an organizational outcome or motivate someone to take action without having direct authority over the situation or the person in question. This module focuses on influence, a key skill in today’s work environment. Topics covered are:

  1. Identifying and assessing influence opportunities
  2. Choosing strategies to impact those opportunities
  3. Practicing influence approaches that engage others in a way that is motivating and makes things happen

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"The class gave me good insight into my personal attitudes regarding change and how to cultivate influence."