Mail Services

We provide a variety of services to UCOP employees including incoming, outgoing and express mail options. The mailroom for the Franklin-Broadway Campus is co-located with the Work Management Center in the Franklin Lobby, near the UCOP Security Desk and operates 8 a.m. to 5 p.m., Monday through Friday.

The UCOP mailing address for the Franklin-Broadway Campus is 1111 Franklin St., Oakland, CA 94607.   You can contact Mail Services at for additional information regarding mail services at other UCOP locations.

Incoming Mail:

Mail Services provides central receiving and distribution of incoming mail and parcels from the U.S. Postal Service (USPS), FedEx, UPS, DHL, inter-office mail, etc.  Mail should be addressed to: 

Your Department Name
University of California, Office of the President
1111 Franklin St., Oakland, CA 94607
Optional: Attention: Your Name or Sub Unit Name 


Mail is delivered to employee’s desks normally on the same day received. Staff can contact Mail Services at (510) 987-0326 or email the to check on the arrival of important mail.  Mail addressed to other UCOP Oakland locations is delivered directly to the addressee by the carriers.

Oversized packages may be held in Mail Services in the 1111 Franklin Lobby and you will receive a notification to pick up your package during operating hours.

Outgoing Mail:

Mail Services facilitates delivery of standard USPS and inter-office outgoing mail which must be received in the Franklin Lobby mail room before 4:30 p.m. daily.  Please note that large mailings will require processing time.

All outgoing mail must contain valid four-digit mail codes (also called “billing number”) in the return address area so that postage is charged to the appropriate account (with the exception of “campus mail” to UC Press, UC Berkeley, UC Davis, or Lawrence Berkeley National Laboratory). If you do not know your mail code/billing number, contact for information.

Express Outgoing Mail:

Mail Services provides outgoing expedited parcel shipment through our preferred provider, UPS.  Drop boxes for UPS shipments are located in the mailroom.  Contact Mail Services for the appropriate forms.  Other express services such as Fed-Ex, USPS, DHL etc. are not preferred providers, but parcels may be dropped off for processing by Mail Services. Outgoing express mail must be received in the mailroom by 4:30 p.m. each day.

Franklin-Broadway Campus Pick-up and Drop-off:

Each floor in the Franklin-Broadway Campus contains two locations, typically near the two large copier rooms, where mail can be picked up for processing by the mailroom.  Mail and packages can also be delivered directly to the mailroom in the Franklin Lobby.

Personal Mail

UC mail services are for official university business and draw on limited university funding. It is prohibited to send or receive personal mail through UCOP mail services.  That includes monthly bills, merchandise packages, and correspondence unrelated to university business.  The university is also not liable for damages to or theft of personal mail being delivered to UCOP. 

For alternative delivery options, see Personal Packages.

Courier Services

For hand delivery or messenger service, please contact a commercial agency, such as Modern Express Courier.

Junk Mail

Instructions and tips on how to unsubscribe from junk mail can be found on how to unsubscribe from unwanted postal mail

For further information, email