Availability: UCOP

Service Description
ITS provides middleware support, including installation, maintenance, and troubleshooting. The supported products are:

  • Java
  • Websphere
  • J2EE
  • WebFocus
  • InfoSphere
  • RAA
  • SCM - BF/RTT
  • Web Applications - Cascade/Wordpress/Urchin/Drupal/FMS/Google Analytics

How to Order or Request Support
In the Service Hub, go to Request Service and then the ITS Only: Infrastructure and Engineering Requests section to order and/or request support. Support is available 24/7.

Availability of Service
24/7, except during planned outages

All UCOP departments

$4,000.00 per URL per year