Disaster Recovery

Availability: UCOP and Systemwide

Service Description
ITS offers real-time disaster recovery (DR) services for UCOP and campus systems. ITS currently is the sole provider of DR services for UCSD critical systems, and provides some DR services for UCI, UCSD Medical Center, UCI Medical Center, UCB, and UCSB.

ITS has a reciprocal agreement with UCSD to provide DR services for UCOP critical systems.

How to Order or Request Support
Use the IT Staff Services section of the Service Hub to order and/or request support, or call (510) 987-0457. Support is available M – F, 7:00 a.m. – 7:00 p.m.

Availability of Service
24/7, except during planned outages

A current SLA is required.