Smartphone purchases and feature changes.
Submit changes to your directory information using IT Service Hub.
ITS provides information technology services for the University of California campuses and Office of the President, from corporate data systems to telecommunications to computer networks.
IT Service Desk is your single point of contact for IT questions, requests and incident reporting. Contact IT Service Desk via IT Service Hub, by email at ServiceDesk@ucop.edu or by phone at 510-987-0457. For after-hours emergencies (situations with broad impact, such as security or network problems), email Helpdesk@ucop.edu or call 510-987-0349.
Employees report incidents, make requests, check status, and provide feedback via this portal.
Laptops are loaned out to UCOP personnel on a first-come, first-served basis.
A free mailing list service to allow dissemination of a single message to a group of people.
UCOP employees can purchase a licensed copy of Microsoft Office, Project and Visio for Windows, or Microsoft Office for Macintosh, for just $9.95 each to install and use on their personally owned home computer. The software may be used for personal purposes and is not restricted to work use.
Third-party audio, desktop video and web collaboration tool
RMS maintains the Central Records Collection of the Office of the President, which consists primarily of correspondence and related materials such as reports, studies, agendas, and minutes.
SAFE is a service that allows UCOP employees to quickly, easily, and securely send large electronic files via a Web browser, rather than attaching them to an e-mail message.
ITS Telecommunications Services engineers install or make changes to lines and phones, as well as upgrade features.