Server Support

ITS provides support for all UCOP servers:

• House all UCOP servers in the Data Center
• Install, configure, maintain, and operate all UCOP servers
• Operate a virtual server group, or cluster, in which multiple servers run virtually and concurrently on a single physical machine
• Push out standard Windows updates and patches to servers
• Host all departmental file shares, networked printers, and backup services in the virtual server group
• Provide application owners remote access to servers as necessary
• Monitor server operations on a 24x7 basis and send e-mail alerts about problems to the application owner
• Upon request, provide departments with technical assistance with server equipment/software vendors

Servers are housed in the secure, environmentally controlled UCOP Data Center, which meets industry standards and complies with University policy for physical security.