Mainframe Support

Availability: UCOP and Systemwide

Service Description
ITS offers an IBM mainframe service for UCOP and other UC locations. The service includes mainframe hardware/software installation, customization, SSL-encrypted connectivity, planning, monitoring, backup, recovery, and consultation, as well as LPAR and/or VM hosting, application hosting, and any other infrastructure type service on IBM hardware and connected p and X hardware.

Instructions for installing SSL-encrypted connectivity are available.

How to Order or Request Support
Use the IT Staff Services section of the IT Service Hub to order and/or request support or call (510) 987-0457. Support is available 24/7.

Availability of Service
24/7, except during planned outages

Eligibility
All UCOP and UC location customers.

Cost
The cost of the service is based on usage, type of license, and support level.