Information Technology Services
ITS offers an IBM mainframe service for UCOP and other UC locations. The service includes mainframe hardware/software installation, customization, SSL-encrypted connectivity, planning, monitoring, backup, recovery, and consultation, as well as LPAR and/or VM hosting, application hosting, and any other infrastructure type service on IBM hardware and connected p and X hardware.
Instructions for installing SSL-encrypted connectivity are available.
How to Order or Request Support
Use the IT Staff Services section of the IT Service Hub to order and/or request support or call (510) 987-0457. Support is available 24/7.
Availability of Service
24/7, except during planned outages
All UCOP and UC location customers.
The cost of the service is based on usage, type of license, and support level.