Information Technology Services
ITS provides support for development, QA, and production databases for UCOP and all UC locations. Databases supported are as follows:
- DB2 LUW
- DB2 for z/OS
- Infosphere Data Warehouse
- Sybase ASE and SYBASE IQ
The service includes installation, planning, monitoring, backup, recovery, and consultation services, as well as database software installation and maintenance, performance management, and resolution of other database issues.
How to Order or Request Support
Use the IT Staff Services section of the IT Service Hub to order and/or request support. Support is available M – F, 9:00 a.m. – 5:00 p.m.
Availability of Service
24/7, except during planned outages
All UCOP and UC location customers