Information Technology Services
Wide Area Network (CENIC)
Availability: UCOP and Systemwide
ITS manages the master contract between UC and the Corporation for Education Network Initiatives in California (CENIC). CENIC designs, implements, and operates the California Research and Education Network (CalREN), which is a high-bandwidth, high-capacity, multitiered Internet network serving California educational institutions. CENIC services include the Digital California (DC) and High Performance Research (HPR) networks, cloud storage, and other network-related services.
ITS coordinates requests on behalf of UC locations to add, change, or discontinue CENIC services through a series of addenda to the master contract with UC.
How to Order or Request Support
Use the IT Staff Services section/networking request form of the Service Hub to order and/or request support, or call (510) 987-0457. Support is available M – F, 6:30 a.m. – 6:00 p.m.
Availability of Service
24/7, except during planned outages
UC network managers
In consultation with the systemwide Communications Planning Group (CPG), ITS determines the set of baseline network services to be paid from a central budget managed by ITS. UC locations requesting CENIC services above the baseline are recharged for those services.