The mission of the Retirement Administration Service Center (RASC) is to build a state-of-the-art retirement processing center and service experience that helps employees transition to the next phase of their lives. To learn more about the RASC, see:

To view your benefits and HR information, log in to At Your Service Online.

Contact RASC

Mailing address

UC Retirement Administration Service Center, P.O. Box 24570, Oakland, CA 94623-1570

Contact Customer Service Center Link

Mon-Fri, 8:30 a.m.-4:30 p.m. PST

(800) 888-8267

Ellen Lorenz

Director, Retirement Administration Service Center

Phone: (510) 987-0169


Monica Courtney

Administrative Coordinator

Phone: (510) 987-0864


Stephanie Rosh

Manager, Retirement Insurance

Phone: (510) 987-0751


Richard Townsend

Manager, Operational Compliance

Phone: (510) 587-6106


Michael Waldman

Manager, Customer Service Center

Phone: (510) 987-9256