Cell phone

Smartphone purchases and feature changes.

Directory update Link

Submit changes to your directory information using IT Service Hub.

Information Technology Services (ITS)

ITS provides information technology services for the University of California campuses and Office of the President, from corporate data systems to telecommunications to computer networks.

IT Service Desk

Normal hours: M-F 6:30 - 6:00 | Room 7116 Franklin

IT Service Desk is your single point of contact for IT questions, requests and incident reporting. Contact IT Service Desk via IT Service Hub, by email at ServiceDesk@ucop.edu or by phone at 510-987-0457. For after-hours emergencies (situations with broad impact, such as security or network problems), email Helpdesk@ucop.edu or call 510-987-0349.

IT Service Hub Link

Employees report incidents, make requests, check status, and provide feedback via this portal.

Laptop loan

Laptops are loaned out to UCOP personnel on a first-come, first-served basis.

Listserv

A free mailing list service to allow dissemination of a single message to a group of people.

Microsoft software for home use

UCOP employees can purchase a licensed copy of Microsoft Office, Project and Visio for Windows, or Microsoft Office for Macintosh, for just $9.95 each to install and use on their personally owned home computer. The software may be used for personal purposes and is not restricted to work use.

ReadyTalk™ Audio, Video and Web Conferencing Link

Third-party audio, desktop video and web collaboration tool

Records Management Services

RMS maintains the Central Records Collection of the Office of the President, which consists primarily of correspondence and related materials such as reports, studies, agendas, and minutes.

Secure Attachment File Encryption (SAFE)

SAFE is a service that allows UCOP employees to quickly, easily, and securely send large electronic files via a Web browser, rather than attaching them to an e-mail message.

Telephone services

ITS Telecommunications Services engineers install or make changes to lines and phones, as well as upgrade features.

Web publishing support

For assistance with web publishing, contact the Web Development Services unit.

Email Web Development Services Link