Center for Operations Excellence

We help UCOP departments develop organizational change strategies to meet current and future business demands.

The Center for Operations Excellence (COPE) helps UCOP departments develop organizational change strategies through teamwork, problem solving and continuous improvement, all with a focus on customer service. We ensure effective and efficient operations by mediating collaboration between Office of the President operations units. We can help with operational coordination, facilitation, workload analysis, organizational review and change management.

Karla Campbell

Karla Campbell

Director of Operations

Contact us


Center for Operations Excellence
University of California
Office of the President
1111 Franklin St., 6th Floor
Oakland, CA 94607

OP Staff

Find the latest news and resources just for OP employees.

Working Smarter

BrainFaced with diminishing state support, the UC community is working to build a sustainable financial model to carry the university forward.

Learn more